Agent Skill
2/7/2026ticket-workflow
ScoreVision's Jira workflow reference—ticket states, allowed transitions, and when to move tickets through the pipeline
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SKILL.md
| Name | ticket-workflow |
| Description | ScoreVision's Jira workflow reference—ticket states, allowed transitions, and when to move tickets through the pipeline |
name: ticket-workflow description: ScoreVision's Jira workflow reference for ticket states, allowed transitions, and when to move tickets through the pipeline. Use when transitioning ScoreVision Jira tickets or checking valid workflow states.
ScoreVision Ticket Workflow
This document describes ScoreVision's Jira workflow states, transitions, and conventions.
Workflow States
| Status | Description |
|---|---|
| To Do | Work not yet started |
| In Progress | Actively being worked on |
| In Development | Code is being written |
| On Hold | Blocked or paused |
| In Review | Code review in progress |
| Ready for QA | Awaiting QA verification |
| Done | Work complete and verified |
Status Categories
For JQL queries, statuses map to these categories:
- To Do:
statusCategory = 'To Do' - In Progress:
statusCategory = 'In Progress'(includes In Development, In Review, Ready for QA, On Hold) - Done:
statusCategory = Done
Valid Transitions
| Current Status | Scenario | Target Status |
|---|---|---|
| To Do | Starting work | In Progress |
| In Progress | Code being written | In Development |
| In Progress | Work complete | In Review |
| In Progress | Work complete, needs QA | Ready for QA |
| In Progress | Blocked | On Hold |
| In Development | Code complete | In Review |
| In Development | Blocked | On Hold |
| On Hold | Unblocked | In Progress |
| In Review | Approved | Done |
| In Review | Approved, needs QA | Ready for QA |
| Ready for QA | QA passed | Done |
Common JQL Patterns
-- My open tickets
project = <PROJECT> AND assignee = currentUser() AND resolution = Unresolved
-- Tickets in active development
project = <PROJECT> AND status = 'In Development'
-- All in-progress work
project = <PROJECT> AND statusCategory = 'In Progress'
-- Ready for review
project = <PROJECT> AND status = 'In Review'
-- Current sprint
project = <PROJECT> AND Sprint = '<sprint-name>'
Ticket Review Categorization
When reviewing tickets against codebase state, categorize by:
- In Progress - Actively being worked on
- Blocked/On Hold - Waiting on external dependency or clarification
- To Do/Backlog - Ready to start
- In Review - Code review or QA in progress
Transition Triggers
| Trigger | Action |
|---|---|
| Work complete | Transition to In Review or Ready for QA |
| Blocked by dependency | Transition to On Hold |
| Blocker resolved | Transition back to In Progress |
| Code merged and deployed | Transition to Done |
Skills Info
Original Name:ticket-workflowAuthor:znorris
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